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Products & Services

iCAFE WI-FI MANAGEMENT PLATFORM

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MTN iCafe empowers organizations to increase internet profitability and improve user satisfaction. The platform is flexible, fully branded, and integrates seamlessly with existing systems. It offers dynamic pricing, loyalty integration, and a best-in-class purchase experience tailored to every user segment.

With built-in revenue management tools, customizable plans, and multilingual support, MTN iCafe turns internet access into a strategic asset.

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CAPTIVE PORTAL TIERS

iCafe Basic

Internet Access Experience
  • Branded captive portal
  • Manage online users and sessions
  • Submit usage data for billing and revenue sharing
  • Branded captive portal
  • Manage online users and sessions
  • Submit usage data for billing and revenue sharing
Revenue Management
  • Issue full or partial user credits
  • Time-based and data-based billing
  • Bandwidth-tiered and subscription plans
  • Issue full or partial user credits
  • Time-based and data-based billing
  • Bandwidth-tiered and subscription plans
Reporting
  • View user types, purchases and revenue from a single dashboard
  • Billing reports with facility, plan, and tax details
  • Exportable plan breakdown by usage and date
  • View user types, purchases and revenue from a single dashboard
  • Billing reports with facility, plan, and tax details
  • Exportable plan breakdown by usage and date
Back-End Controls
  • Role-based access and portal customization
  • Generate user PINs by plan, limit, and tier
  • Supports credit/debit card payments
  • Role-based access and portal customization
  • Generate user PINs by plan, limit, and tier
  • Supports credit/debit card payments

iCafe Standard

Internet Access Experience
  • Multi-device support: single, multi, or max device limits per plan
  • Custom branded portal with desktop and mobile compatibility
  • Multi-device support: single, multi, or max device limits per plan
  • Custom branded portal with desktop and mobile compatibility
Revenue Management
  • Dynamic plan setup: time-based, daily, MB, or pay-as-you-go
  • Group-specific plans for crew and loyalty segments
  • Promotion tools: manifest-based discounts and price freezes
  • Dynamic plan setup: time-based, daily, MB, or pay-as-you-go
  • Group-specific plans for crew and loyalty segments
  • Promotion tools: manifest-based discounts and price freezes
Reporting
  • Scheduled and on-demand usage and revenue reports
  • VAT reconciliation by itinerary
  • Browser and device-level usage stats
  • Scheduled and on-demand usage and revenue reports
  • VAT reconciliation by itinerary
  • Browser and device-level usage stats
Back-End Controls
  • Admin portal with role-based permissions
  • PCI-compliant billing and PMS integration (Fidelio, Otalio, Resco)
  • Support for whitelist/free access zones
  • Admin portal with role-based permissions
  • PCI-compliant billing and PMS integration (Fidelio, Otalio, Resco)
  • Support for whitelist/free access zones

iCafe Plus

Internet Access Experience
  • Tier-specific routing
  • Sell access based on tiers: Free, Web, Streaming, Business
  • Full mobile and desktop compatibility
  • Tier-specific routing
  • Sell access based on tiers: Free, Web, Streaming, Business
  • Full mobile and desktop compatibility
Revenue Management
  • Includes all Standard features
  • Streaming upsells and business-tier monetization
  • Includes all Standard features
  • Streaming upsells and business-tier monetization
Reporting
  • Includes all Standard features
  • User-level monitoring of billing, behavior, and support needs
  • Includes all Standard features
  • User-level monitoring of billing, behavior, and support needs
Back-End Controls
  • Includes all Standard features
  • Automatic manifest sync and account creation
  • Includes all Standard features
  • Automatic manifest sync and account creation

CAPTIVE PORTAL BENEFITS

01

Best-in-class traffic

02

Fully customized portal

03

Simplified internet access

04

Powerful revenue management

05

Flexible merchandising

06

Multi-lingual UI

07

Digital payment support

CAPTIVE PORTAL USE CASES

Enterprise

A global enterprise uses iCafe to provide secure guest Wi-Fi in offices, campuses, and training centers. Custom captive portals showcase corporate branding, while flexible plan options support both visitors and employees. Reporting tools give IT visibility into usage trends, while finance benefits from simplified billing and cost recovery.

Maritime

A cruise line deploys iCafe across its fleet to offer passengers easy-to-buy internet plans, loyalty-based discounts, and streaming upsells. Crew members access subsidized subscription plans, while onboard staff manage accounts through a simple portal. The solution maximizes revenue while improving passenger satisfaction and supporting crew welfare.

Energy

An offshore energy operator uses iCafe to manage crew internet access on rigs and remote camps. Tiered plans balance entertainment traffic with critical business use, while multilingual portals support an international workforce. Usage reporting helps optimize bandwidth allocation and ensures fair access for all personnel.

Government

A government agency implements iCafe in remote training sites and field deployments to provide controlled Wi-Fi access. Role-based plans separate official users from contractors and visitors, while folio/billing integrations simplify expense tracking. Secure payment and monitoring features ensure compliance with agency requirements.

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