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Terms of Use

Effective Date - September 18, 2025

These Terms of Use (“Terms”) govern your use of the website and services operated by MTNSat Holdings LLC, its affiliates, and subsidiaries (“MTN”, “we,” “our,” or “us”). By accessing or using our website, you agree to these Terms and our Privacy Policy.

Eligibility

  • You must be at least 18 years old to purchase products
  • You represent you are not restricted under U.S. export laws or other applicable trade controls

Use of Website

We grant you a limited, non-exclusive, revocable license to use our website for lawful personal or business purposes related to Starlink hardware purchases and support.

Intellectual Property

All content (logos, images, software, text, product specifications) are owned by us, our affiliates, or licensors. Unauthorized use, copying, or distribution is prohibited.

Orders & Payments

  • We reserve the right to correct errors in product descriptions or pricing
  • Orders are subject to acceptance and availability
  • Payment must be authorized at checkout; you are responsible for ensuring payment details are accurate
  • Returns & Shipping: All purchases are subject to our Return & Refund Policy and Shipping Policy, which are incorporated into these Terms of Use by reference. These policies are available on our website and may be updated from time to time.

Returns, Refunds, and Shipping

For Returns, Refunds, and Order Cancellation, please see our Returns & Refunds / Shipping Policy

Live Chat Conduct

Live chat is for customer support only. Do not share unlawful, abusive, or confidential information. MTN may monitor chats for quality and may restrict access in case of misuse.

Prohibited Conduct

You agree not to:
  • Use the website for fraudulent or unlawful purposes
  • Upload viruses or malicious code
  • Infringe the rights of others
  • Circumvent our website’s security

Third-Party Links & Services

Our site may link to or integrate with third-party providers (e.g., payment gateways, shipping carriers, installation partners). We are not responsible for their content or practices.

Limitation of Liability

To the maximum extent allowed by law, we are not liable for indirect, incidental, or consequential damages, including loss of data, profits, or connectivity.

Dispute Resolution

  • Governed by the laws of the State of Florida county of Broward.
  • Disputes will be resolved by arbitration (or in small claims court if applicable).
  • You waive the right to bring class actions.

Contact Us

MTNSat Holdings LLC

Phone: (954) 538-4000

Address: 1200 E. Las Olas Blvd., Suite 302 
Fort Lauderdale, FL 33301

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